May 29 – CWU National Office Job Posting


POSTED April 16, 2020

Job Position: Client Relations Specialist

Job Type: Part Time—20 hours weekly

Hours: 10:00 a.m. -3:00 p.m. Tuesday-Friday (some flexibility in hours)

Location: Church Women United, Inc, 3605 Campbellton Road SW, Atlanta Georgia 30331

Summary: Our busy, not for profit office needs a reliable, well organized Client Relations
Specialist that will provide administrative support to the National Board of Directors, office staff
as well as Church Women United members. This position requires the ability to work
independently by coordinating and managing projects from initiation through delivery, and the
ability to work in a time sensitive environment to handle a wide variety of activities.

Position: Reporting to the Office Manager

Roles and Responsibilities: The role of the Client Relations Specialist is to accomplish the following:

 Will be first point of contact for incoming calls, inquiries and complaints regarding Church Women United issues
 Utilize various office equipment efficiently
 Will be responsible for general filing, data entry, updating CWU forms and materials, printing, and distribution of certificates and awards
 Maintain a high quality of customer service
 Will assist Office Manager and Accounting Clerk in developing a process and tracking system to insure the timely and accurate payment of CWU invoices
 Exhibit a professional, friendly and courteous demeanor in interactions with National Board, national office staff, and CWU members
 Assist with administrative and national committee projects
 Manage all areas of managing CWU store orders (placing, shipping, tracking)
 Perform other related job duties as required

Essential Qualifications and Skills:

 Strong faith background with an affiliation to a participating denomination
 Must exhibit a professional attitude
 Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail and be adaptable to various competing demands

 Must be able to work independently
 High level of written and verbal communication skills

 Must be able to achieve high performance goals and meet deadlines in a fast-paced atmosphere

 Reliable, punctual attendance is an essential function of this position
 Highly resourceful team-player with solid interpersonal skills, with the ability to build relationships with staff, internal and external
 General knowledge of Microsoft Office computer programs

Education and Experience Requirements:

 High school diploma (required), Associates degree/Bachelor’s degree in business
administration is preferred
 Will consider minimal 3-5 years of experience in office administration
Work Environment: An executive office setting that is quiet and fast paced


To inquire contact:

Nedra Juniel  CWU National Office Office Manager (404) 840-1689